Internal Account Manager (ICT)
Sales/Account Mng
Durban – KwaZulu Natal – South Africa
Become a Customer Champion!
Are you a relationship-builder with a knack for driving sales growth? We’re looking for an Internal Account Manager who thrives on exceeding customer expectations and contributing to the success of our team. You need 2-3 years of experience in an internal account management role, ideally within the ICT Distribution industry with a proven track record of building and nurturing strong customer relationships, resulting in increased sales and customer loyalty
Type: Permanent
Salary: R22 000 – R25 000 CTC
Area: Onsite in Durban
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with customers, understanding their businesses, challenges, and opportunities.
- Sales Achievement: Develop and execute sales strategies to achieve sales targets within your assigned region.
- Quote Management: Proactively follow up on quotes and opportunities to drive sales.
- Sales Support: Collaborate with the External Sales team to identify and develop new sales opportunities.
- Customer Service: Provide exceptional customer service by promptly addressing queries, resolving issues, and ensuring customer satisfaction.
- Operations Coordination: Liaise with internal departments to ensure smooth order processing, delivery, and invoicing.
- Reporting: Prepare and submit weekly sales and activity reports to management.
- Product Knowledge: Stay updated on the company’s products and industry trends.
Requirements:
- Matric with Mathematics is essential
- A tertiary qualification in Sales, Business Management or IT will be an advantage
- 2+ Years of experience in account management and sales.
- Experience in the IT Distribution or Commercial sector is advantageous.
- Strong communication, interpersonal, and negotiation skills.
- Ability to work under pressure and meet sales targets.
- Proactive and results-oriented mindset.
- Valid driver’s license and own vehicle.
- Professional appearance and demeanour.
- Proficiency in English.
By joining the team as an Internal Account Manager, you will have the opportunity to contribute to the company’s success and build a rewarding career.