UX Designer

Developer/Designer
Cape Town – Western Cape – South Africa

UX Designer
Salary: R32 000 – R35 000 per month
Area: Cape Town
Type: Onsite
 
Join a premium travel business that is investing in its digital customer experience. This role is ideal for a UX professional who knows how to simplify complex user journeys, improve conversion, and create polished digital experiences that support a high-end brand. You will work across content-rich and conversion-focused journeys, helping shape a platform that turns interest into qualified enquiries. This role suits someone confident in Figma, user research, testing, and data-informed design.
 
Responsibilities
    • Shape and improve the user experience across the company’s digital platform
    • Design clear, intuitive user journeys that support engagement and drive qualified enquiries
    • Conduct user research and use behavioural insight to identify friction points and opportunities
    • Create wireframes, prototypes, and high-quality UX solutions in Figma
    • Improve the structure and flow of content-heavy pages to make navigation easier across devices
    • Work closely with developers, marketing, SEO, brand, and data teams to improve usability and performance
    • Contribute to a consistent design system across the platform
    • Use testing, feedback, and data to refine journeys and improve conversion over time
    • Help ensure the digital experience reflects the quality of the brand and the expectations of a premium customer base
 
Requirements
    • Proven experience in UX design, product design, or a similar role
    • Strong portfolio showing user journey thinking and practical design execution
    • Experience working on websites or digital platforms with a focus on conversion or lead generation
    • Strong Figma skills, including prototyping and user flow design
    • Good understanding of user research, testing, and data-led optimisation
    • Solid AI literacy and an understanding of how AI-powered tools and changing search behaviour are shaping digital user journeys
    • Ability to balance user needs, commercial goals, and brand standards
    • Comfortable working across teams and taking ownership of UX decisions
    • Experience in travel, luxury brands, e-commerce, or content-rich digital environments would be an advantage
    • South African citizenship required
 
If you are a thoughtful UX professional who enjoys improving digital journeys and creating work that has a real commercial impact, we’d love to hear from you.