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Vacancies

Snr UX Designer

Developer/Designer
Cape Town – Western Cape – South Africa

Senior UX Designer
Salary: Up to R75 000 CTC per month
Location: Cape Town
Type: Permanent, onsite
 
The role
This is not a “make the website look better” role.
 
Our client is rebuilding and refining a premium digital travel platform where design, content, search behaviour, AI, conversion and human decision-making all meet.
 
They need a senior UX professional who can simplify complex journeys, improve enquiry quality, and design digital experiences that feel polished, trusted and easy to use.
 
The platform is content-rich, commercially important and aimed at a premium international audience. The right person will understand that great UX is not only about screens. It is about behaviour, trust, clarity, intent and what makes someone take the next step.
You will work closely with marketing, SEO, brand, data and development teams to shape journeys that turn curiosity into high-quality enquiries.
 
This role suits someone who enjoys the thinking behind the interface as much as the interface itself.
 
What you will be doing
    • Own and improve the user experience across a premium digital travel platform
    • Design clear, intuitive and conversion-focused user journeys
    • Map and simplify complex paths across content-heavy pages, destination information, product pages and enquiry flows
    • Conduct user research, review behavioural data and identify where users drop off, hesitate or get stuck
    • Create wireframes, user flows, prototypes and high-quality UX solutions in Figma
    • Use testing, data and feedback to improve navigation, engagement and enquiry conversion
    • Work with SEO and content teams to structure information in a way that supports both users and modern search behaviour
    • Help shape digital journeys for an AI-influenced search world, including how users find, compare and trust information
    • Collaborate with developers to ensure UX decisions are practical, scalable and well implemented
    • Partner with brand and marketing teams to make sure the experience reflects a premium, high-trust customer journey
    • Contribute to and maintain a consistent design system across the platform
    • Bring strong UX thinking into cross-functional conversations and challenge unclear, cluttered or low-converting journeys
 
What we need from you
    • Proven experience as a Senior UX Designer, UX Architect, Product Designer or similar
    • A strong portfolio showing real website, platform or product design work
    • Clear examples of how your UX work improved user journeys, conversion, lead generation or business outcomes
    • Strong Figma skills, including prototyping, wireframing and user flow design
    • Experience working on conversion-focused websites, digital platforms, e-commerce, lead generation or content-heavy environments
    • Good understanding of user research, usability testing and data-led design decisions
    • Ability to balance user needs, commercial goals and brand expectations
    • Confidence working with developers, marketers, SEO specialists, data teams and brand stakeholders
    • Solid AI literacy, including an understanding of how AI tools and changing search behaviour are influencing digital journeys
    • A practical, accountable approach to design decisions
    • South African citizenship
 
Advantageous experience
    • Luxury travel, hospitality, high-end retail or premium consumer brands
    • Complex e-commerce or lead-generation platforms
    • International customer journeys
    • SEO-led or content-rich digital environments
    • Working with high-value or considered-purchase customers
 
The kind of person who will thrive here
You are not precious about pixels.
You care about whether the user understands, trusts and takes action.
You can look at a messy digital journey and see where the friction lives. You know when a page needs less noise, better structure, stronger intent or simply a clearer next step.
You are comfortable being challenged, and you are comfortable challenging back when the user experience needs protecting.
You bring taste, structure and commercial awareness.
Pretty is nice. Working is better.
This role needs both.
 
Why this role is worth considering
    • You will work on a high-impact digital platform with real commercial visibility
    • Your work will influence how international travellers discover, trust and engage with a premium African travel brand
    • You will be part of a team investing properly in digital experience, not treating UX as an afterthought
    • You will have room to shape journeys, systems and standards rather than only take instructions
    • You will work from beautiful Cape Town offices with a collaborative, high-performance team
 
Interested?
If you are a senior UX professional who can bring clarity to complexity, improve digital journeys and design with both the user and business outcome in mind, this could be a very special role.